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6 December 2024

AI, Media and Democracy Lab: Why Bother with AI Transparency?

Exploring Audience Perspectives on AI in Newsrooms. As generative AI becomes an integral part of journalism, questions about transparency have taken center stage. Should news organizations disclose their use of AI? And how would such disclosures impact audience trust? These questions were explored in recent research by the AI, Media and Democracy Lab at the University of Amsterdam, focusing on Dutch citizens’ attitudes toward AI-generated content.

Key Concerns

Participants expressed concerns about AI in journalism, including:

1. Misinformation risks: Fear of AI generating false or misleading information.
2. Erosion of trust: Concerns about distinguishing real from fake content.
3. Polarization: Potential to deepen societal divides through manipulation.

One participant summed it up: “If you can’t tell what’s real or fake, it could lead to distrust in everything we read.”

 

The Desire for Disclosure

Despite concerns, participants strongly favored transparency. They expressed a clear desire for AI-generated content to be distinctly labeled, with many calling for:

- Clear and visible labels: Prominent placement and visual markers like icons or watermarks.
- Detailed disclosures: Information on how AI was used, whether for headlines, summaries, or full articles.
- Source transparency: Ability to trace back the information used by AI systems.
 

Recommendations for News Organizations

From these findings, three key takeaways emerged:

  1. Transparency is essential: Clearly label AI-generated content to address public concerns.
  2. Tailored disclosures: Different audiences may need varying levels of detail about AI involvement.
  3. Build digital literacy: Combine transparency with education to empower readers in navigating AI content.
 

While transparency alone won’t solve all trust issues in journalism, it’s a critical step. As one participant suggested, “I don’t mind AI-written articles, but I want to know. Just be clear.”As AI adoption continues to grow, news organizations must balance innovation with accountability, ensuring audiences remain informed and engaged.

 

This research reflects an important step toward understanding how transparency can rebuild trust in AI-driven journalism.Stay connected with the AI, Media and Democracy Lab.